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GET MORE OUT OF YOUR EXISTING

MICROSOFT DYNAMICS SOLUTION WITH DATACOM

Choose the package to help improve your existing Dynamics solution

Optimise your existing Dynamics 365 / CRM / AX solution with Datacom

Streamline business processes, decrease costs and improve productivity - are you getting the most out of your existing Dynamics 365 / CRM / AX solution?

Features

We can help support, maintain and enhance your existing system across its life cycle, and look for new innovation opportunities to further accelerate your business growth.

We have proven success in delivering Dynamics 365 / CRM / AX for small and complex businesses, large corporates and government agencies, with a strong community of specialists in Australia, NZ and Asia to guide you all the way. Indicative pricing is for services only and excludes travel and software licenses.

Application Lifecycle Management - Managed Service

To ensure you always get the most of your system, you need keen insight and analysis, a level of transparency and reliability that many businesses can’t achieve on their own. This package will provide your business with support, maintenance and minor enhancements of your existing solution across its life cycle.

Features

Application support and maintenance cost: "Per user per month", includes the Microsoft subscription fee

Managed service option (for those not yet using Dynamics 365 in the cloud) cost: Include a set amount of hours per month as well as a level of proactive maintenance.

  • Bronze option: Minimal level of cover, reactive support Supported without a monthly committed fee (when you need us you pay a higher cost) 
  • Silver option: Active and proactive management supported with a base level of allocated hours per month. We maintain a small backlog of enhancements that we will implement overtime. We'll also optimise your investment in Dynamics and work to keep your adoption levels up.
  • Gold option: Deepest level of engagement. Supported with dedicated service delivery management

Single Process Optimization

How efficient are your business processes? If there’s an area in your business that needs improving, we’ll help optimise your Dynamics solution around it. This package may be a one-off assessment or ongoing review of one area in your business.

Features

You’ve identified an area in your business that isn’t ticking along as efficiently as others, but you can’t figure out a solution to make it perform where it needs to be. We can help to review one area of your solution, eg. data or customer experience, and make recommendations to improve a single process.

  • One-off assessment: We will help you find opportunities for new innovations within one area of your business.
  • Ongoing review: We will continuously work to help you find opportunities for new innovations within one area of your business.

Functional Accelerator Pack

Can you better streamline your internal processes? We will look at where you can further add business applications for more integration between your departments. We will help you get the most out of your licensing investment.

Features

In order for your business to grow, you need to streamline processes and improve efficiency. We will look at where you can further add business applications for more integration between your departments, ensuring you get the most out of your licensing investment.

  • Analysis of business processes: The first step of this processes involves a deep dive into your current business practices. We’ll look at how you function as a business and identify the areas that could be better streamlined. 
  • Recommendation: We’ll make our recommendation on how you can make your business more efficient and ensure you’re getting the most value from your licensing investment.

Ready to find out how Dynamics 365 and Datacom can transform your business? Get in touch now.