#thinksmash is our inception program designed to challenge your business priorities to help you develop an agile roadmap. We’ll help you reconfigure your initiatives to create an internal business plan and customer experience that’s more equipped to manage all aspects of growth.
You’ll walk away with a unique understanding of your CX or internal process giving you a valuable roadmap for a more agile future and alignment with stakeholders.
Package output: Full day workshop + roadmap plan summarising next steps + presentation of findings to stakeholders
Improve your customer experience and service levels or your sales processes with Rapid Start Dynamics 365. We’ll help you kick-start your cloud customer relationship management (CRM) journey, ensuring it adheres to your unique goals.
This acceleration package will help you delve into your CRM journey, beginning with one of two tracks:
This three week programme will dive into your chosen track and engage via a series of personalised workshops that will deliver your solution for your organisation. To do this, we'll discuss your team's goals and challenges, to arrive at the best solution for you. The Rapid Start for CRM will deliver your team a solid foundation for a CRM system and customer engagement system based on Dynamics 365.
Package output: Workshop + working CRM system + ideas report
We know what the C-suite and boards want from a business case, so we can make sure they are to the level you need to get your project started. We’ll help you articulate the true benefits, costs and expected return to their executive or board.
Comfortable in the older version of your CRM or ERP? Older systems might not be delivering the value you need. We can help you get visibility over your solutions and show you the latest versions that could help your business become more agile.
How is your business realistically performing right now? Our business process health check is designed to highlight ways that your business processes can be optimised for better performance in every department.
Is your existing Dynamics solution (Dynamics 365 or CRM,AX etc) still optimised to work with your business? We’ll run a business process health check, to show you the ways your business processes can be optimised for better performance.