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DATACOM AND DYNAMICS 365

LEGISLATIVE, STATUTORY OR COMPLIANCE MANAGEMENT

Streamline legislative, statutory, compliance or industry licensing processes in your government agency.

Inefficient compliance processes and disparate systems are quick to slow government agencies down. Datacom aids the full registry and licensing system across industries for the government to create a seamless and integrated solution.

We specialise in delivering Dynamics 365 based solutions to manage key legislative, statutory and business processes for government and regulatory authorities. From case management and complaints, through to feedback and investigation management, we ensure all your data is in one place for better information management, and a more enjoyable customer experience.

Using the customer service component of Dynamics 365, Datacom manages processes across industries like real estate, financial advisory, and building. Government agencies also have the ability to use the platform for registry and licensing management.

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Government compliance and licensing packages

Bronze

Rapid government implementation


Includes:

  • A two week discovery and inception phase confirming business objectives
  • Use of one preconfigured Case / Stakeholder Management  accelerator for Government
  • Does not include integration with external systems or secure online portal or website integration
  • Agile based refinement and implementation approach up to two sprints
  • Early life post go-live support for two weeks
  • Our standard training and change management is followed
  • 4-6 week timeframe
  • * From $95k

Silver

Mid range government implementation


Includes: Bronze +

  • A two week discovery and four week inception phase confirming business objectives
  • Use of one preconfigured accelerator for Government
  • Up to four configured workflows
  • Two integration points
  • Agile based refinement and implementation approach up to four sprints
  • Data migration strategy consulting and data import from a pre-approved format (data preparation, cleansing and other related activities are not included)
  • Two custom reports
  • SLA based post go-live Applications Management for up to two months
  • Our standard training and change management is followed
  • 8-12 week timeframe
  • * From $195k

Gold

Comprehensive government implementation

Includes: Silver +

  • Platform and Cloud based two week consulting and integration design, and standing up D365 online production and non-prod instance in customer tenancy
  • Up to 8 configured workflows
  • Up to 3 integration points
  • Does not include integration with external systems or secure online portal or website integration
  • Agile based refinement and implementation approach with agreed number of sprints
  • Access to relevant solution accelerators
  • Access to Microsoft CRM MVP for a monthly update session
  • Secure online portal, web based integration, selection of custom reports
  • Customised data migration consulting and development (data preparation, cleansing and other related activities are not included)
  • SLA based post go-live Applications Management on-going from a dedicated Applications Management Team
  • Full applications monitoring / management and patching based on SLA’s
  • Our standard training and change management is followed
  • Talk to us to determine timeframe
  • * From $POA

Ready to find out how Dynamics 365 and Datacom can transform your business? Get in touch now.